All risk in the goods passes to you upon delivery to your address.

The delivery will be completed within 5 – 7  business days to your nominated address. Delayed delivery is not a basis for cancellation of the order or a request for any compensation.


Any complaints must be submitted within one week of the delivery of the goods ordered by you to Morrisons of Glenrowan.  Morrisons of Glenrowan’s liability is limited to resupplying the ordered goods.


You can request a refund within 7 days of receipt of delivery if you change your mind. Morrisons of Glenrowan will refund the purchase price of the goods provided they are in their original condition including all packaging and labels.  You are responsible for the cost of returning goods. Morrisons of Glenrowan will only refund the purchase price of the goods upon receipt of delivery at Morrisons of Glenrowan.

Authority to Leave

Morrisons of Glenrowan will include delivery instructions on your package if you provide these at time of placing an order. If no delivery instructions or phone number are submitted your parcel will be left at your premises if unattended. You agree that the parcel is deemed received when left at your premises. Morrisons of Glenrowan  and contractors associated with the delivery, do not accept responsibility for any loss or damage which results from this Authority to Leave delivery method. You agree to release Morrisons of Glenrowan from and against any and all claims, demands, liabilities, losses, costs and expenses, including financial and other consequential losses, made, suffered or incurred by you or any other person or entity as a result of this Authority to Leave.

If you do not wish to give Morrisons of Glenrowan Authority to Leave, you must notify us in writing at the time of placing your order and you will have to be at your premises in order for the delivery to occur.